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The purpose of this insurance is to protect workers and their families when a worker suffers a work-related injury, illness or death. The employer bears all the costs on behalf of the worker. The insurance also applies to foreign nationals employed by a company. You are eligible for various types of compensation if you suffer a work-related injury, illness or death, or are involved in an accident on your way to work. Claims should be made to the Labor Standards Inspection Office. If you believe you have suffered a work-related accident, contact your nearest Labor Standards Inspection Office.
The Ministry of Health, Labour and Welfare provides a multilingual brochure that includes the content of accident compensation and how to make a claim.
Brochure about Industrial Accident Compensation Insurance for Foreign Workers
The employment insurance program provides financial support for a limited period to workers who are currently
unemployed while they look for a new job. Premiums are paid for by both employers and workers. To receive
unemployment benefits under this system, you must have been enrolled in employment insurance for at least
twelve months of the two-year period prior to the day you left your job. The amount of unemployment benefits
and the number of days you can receive them for is determined by such factors as the period you were covered
by employment insurance, your salary, your age, and the reason for unemployment.
Ask your nearest Hello Work office for details such as how to apply for unemployment benefits.
⑤Labor standards inspection offices
Foreign residents can consult about issues related to employment and working in Japan.
This hotline offers free advice about problems related to labor laws such as health problems arising from illegal overtime and overwork, unpaid wages, etc. The phone number and service hours for consultations vary depending on the language so please check the website below for details. Scroll down the Japanese page to find the information in your language. The hotline is commissioned by the Ministry of Health, Labour and Welfare.
Consultations are offered in Japanese, English, Chinese, Portuguese, Spanish, Tagalog, Vietnamese, Burmese, Nepalese, Korean, Thai, Indonesian, khmer and Mongolia.
Labour Standards Advice Hotline
If you have problems or questions concerning labor conditions, contact this service for explanations of labor
laws and relevant agencies. The phone number and service hours differ according to the language, so please
check the website for details. The service is commissioned by the Ministry of Health, Labour and Welfare.
Consultations are offered in English, Chinese, Portuguese, Spanish, Tagalog, Vietnamese, Burmese, Nepalese, Korean, Thai, Indonesian, Khmer and Mongolian.